Clinical Operations Lead


Clinical Operations Lead

Yallambie, VIC or Miranda, NSW

Clinical Operations Lead

Position Number: 13533
Location: Yallambie, VIC or Miranda, NSW
Salary: $123,561-$142,168 per annum package including 15.4% super
Term: Full time ongoing
Application Close: 27 March 2022

Primary purpose of the role

The role is assistant to the ACDS Director in determining the service’s strategic direction, oversight and operations. The role involves coordination of the overall audit schedule, quality management, budget, and service agreements of the ACDS dosimetric auditing program, and will further develop the ACDS’ close partnership with the clinical customers. You will provide direction and support to the team in day-to-day operation of the ACDS.

Working under the broad direction of the Director, you will lead and manage a small team of direct reports to successfully deliver the audit service to over 100 radiation oncology facilities throughout Australia and New Zealand. The work entails direct engagement with the customer clinical management teams, providing specialised advice and anticipating their needs regarding the audit service. The role includes the quality manager responsibilities for the ACDS, working with the ARPANSA Quality Manager to maintain NATA accreditation.

The secondary purpose of the role is to perform dosimetry audits for ACDS at radiotherapy facilities and lead audit development as required. You should achieve Trainer status in at least one audit level and maintain a lead audit workload. You will liaise with radiotherapy centres across Australia and New Zealand to promote the service and improve and tailor it as required for clinical requirements.

The Clinical Operations Lead represents the ACDS to professional radiation oncology organisations, maintains relationships with clinical trials groups and contributes to publications and conferences of national and international relevance.

The position may be based in either of ARPANSA’s offices in Yallambie, VIC or Miranda, NSW and the role includes travel to perform audits in Australia and New Zealand. If based in Miranda, the role may require one or two short-term deployments in the Yallambie office each year.

Key accountabilities:

  • Oversee the audit program for the Australian Clinical Dosimetry Service. Key contact with customer clinical management teams, providing specialised advice and anticipating their needs regarding the audit schedule.
  • Liaise with the ARPANSA Quality Manager to ensure the ACDS quality management systems are maintained and implemented in compliance for NATA accreditation.
  • Develop the ACDS budget and service agreements, and review quarterly financial reports.
  • Lead and manage a small team of direct reports, acting as a mentor to develop individuals in their roles and providing regular performance assessment feedback.
  • Contribute to the service’s future directions through horizon scanning to identify priority radiotherapy techniques which require an audit service.
  • Collaborate with radiotherapy centres, clinical trials groups and professional bodies to improve the audit services and tailor them to clinical requirements, including abiding by state and federal health department recommendations. Present reports to the Clinical Advisory Group, as required.
  • Review audit reports and recommendations regarding non-optimal outcomes to ensure sound scientific basis and clarity while remaining sensitive to the customer’s clinical needs. Manage the ACDS response to out-of-tolerance outcomes and follow up. Present quarterly reports to the Clinical Advisory Group.
  • Perform complex dosimetry measurements for the ACDS, both in ARPANSA and in radiotherapy clinics. Measurements will include treatment dose assessment using phantoms, beam characterisation and Linac output. Perform high-level data analysis and interpretation of audit results.
  • Develop and maintain relationships with the Medical Radiation Services Branch executive and other services in ARPANSA who provide financial, technical and administrative support to the audit program. Represent the ACDS on internal committees, contribute to scientific reports and publications.
  • Liaison to TROG Cancer Research and the Global Harmonization Group for RT QA (GHG). Participate in external committees, conferences and workshops of national and international relevance.
  • Administrator for the Mosaiq information system and Monaco treatment planning system in ARPANSA.

Job specific capabilities

To be considered for this role you will hold appropriate tertiary qualifications and/or equivalent experience in science/applied science, radiation therapy or medical physics. Further qualifications in quality management or finance would be an advantage. The candidate will be thoroughly familiar with ACDS audit procedures and Australian radiotherapy treatment practice, having an in-depth understanding of the processes and techniques involved in dose assessment, particularly in areas of existing and emerging technologies being implemented in Australian radiotherapy facilities. The candidate must have excellent verbal and written scientific communication skills, and demonstrated understanding of quality management systems. Experience in budget development, contracts and financial management is desirable. The candidate should be a strategic thinker with exceptional communication skills.

In undertaking this role, you will possess highly developed leadership and management skills, including the ability to lead change and managing a small team of direct reports. You will have a proven record of developing positive relationships and the ability to influence diverse stakeholder groups and staff, particularly in the Radiation Oncology clinical sector and professional organisations.. You should possess well developed self-management skills including the ability to identify a client’s needs and maintain a high level of service standard. You will operate with a high degree of autonomy and also work cohesively and co-operatively within a multi-disciplinary team environment, display initiative and be able to exercise soundly based independent judgement in carrying out your functions. The role requires attention to detail and a demonstrated ability to manage multiple tasks and prioritise competing demands in order to meet deadlines.

You should hold Australian citizenship or possess permanent residency status leading to citizenship and be prepared to travel interstate from time to time as required. ARPANSA requires all new employees to undertake a baseline security clearance as a condition of engagement.

Additional information

For further information, please contact Rhonda Brown via phone 03 9433 2324

To obtain a copy of the position description and find out more about working at ARPANSA, please visit

To apply, please submit your resume, the ARPANSA application cover sheet and a ‘1000-word pitch’ that considers the position overview, job responsibilities, and the selection criteria, to

ARPANSA values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment. We welcome people with diverse skills, experiences, perspectives and backgrounds, and encourage applications from Aboriginal and Torres Strait Islander People, people with disabilities, people that identify as LGBTIQ+, and people from culturally and linguistically diverse backgrounds. Should you require special assistance through any stage of the selection process, please contact the Human Resources team

Should you require special assistance through any stage of the selection process, please contact the Human Resources team.


Applications Closes: 27 March 2022