Lead Assessor and Client Management role
National and public interest
The National Association of Testing Authorities, Australia (NATA) is Australia’s national accreditation body which provides independent assurance of the technical competence and integrity of organisations for clients who require confidence in the delivery of their products and services.
We are seeking to appoint a full-time Client Coordinator in our Melbourne, Sydney or Brisbane office.
About the role
Client Coordinators work with a team of professional people engaged in assessment of the competence of facilities offering services in Medical Imaging and Sleep Disorders Services. You will initially be trained in predominantly one of these activities and then be cross trained into other areas of accreditation.
You will be responsible for managing client relationships, understanding accreditation criteria, organising and leading assessment teams. You will be conducting on-site assessments at client facilities with the support of technical experts. Duties also include the preparation of technical reports, follow-up of matters arising from assessments and provision of advice to technical experts, clients and the public on NATA’s policies and technical requirements.
This role will require the need to work outside standard office hours within the Sleep Disorders Services area. Due to the nature of the program you will be required to attend assessments during the evening. Additional information will be provided during the interview stage.
Intrastate and interstate travel will be necessary.
Skills and experience
We seek professionals holding a degree in Science or Applied Science, having relevant post graduate professional experience. Experience in either Medical Imaging or Sleep Disorders will be an advantage. To be successful in this role, you will be computer literate, self-motivated, well organised and a logical thinker, with highly developed interpersonal skills, oral and written communications skills. A sound knowledge of the principles of good quality management and the ability to interact with people at a professional level is required. The ability to work unsupervised and manage multiple separate projects, having simultaneous tasks and due dates is essential. Previous auditing and quality management systems experience would be highly desirable, although training will be provided.
NATA is a membership based not for profit organisation and has been contributing to the quality of the nation’s technical infrastructure and servicing its members for over 70 years since 1947. NATA undertakes accreditation activities that ensure Australian conformance assessment organisations, including laboratories, inspection bodies, calibration services, producers of certified reference materials and proficiency testing
scheme providers, have technical competence to carry out specified tasks in accordance with relevant international and Australian standards. NATA’s work increases community confidence and trust in the services offered by accredited facilities, mitigates risk, improves tendering success and facilitates trade.
NATA has approximately 200 staff nationwide with its head office in Sydney and has State offices in mainland State capital cities. A unique feature of NATA’s business model is the 3,000 strong volunteers who contribute their deep technical knowledge, highly developed skills, and extensive industry experience to NATA’s causes in their respective role as Technical Experts, Committee members, and directors on NATA’s Board.
Salary and Conditions
The salary on commencement is equivalent to a total remuneration package of
$106,208 per annum. NATA operates a superannuation scheme and offers normal conditions of leave and other benefits. You must have a current driver’s licence and Permanent Australian Residency is a pre-requisite for this position. For further details please contact NATA’s HR department on 02 9736 8221.
Interested applicants must provide a full curriculum vitae, including the names of three referees and a covering letter addressing the qualifications and experience in this advertisement and how this will benefit the Client Coordinator role by 8 March 2021 to the following email address:
It is anticipated that the successful applicants will commence in April 2021. NATA is an equal opportunity employer.
Vacancy closing date – Monday 8 March 2021